Open an account on menara play
Why open an account with menara play
- Access to live football markets, Liga 1, Piala AFF, and international tournaments
- Slot games including Aviator, Sweet Bonanza, Gates of Olympus, and Fortune Tiger
- Live-dealer tables with blackjack, roulette, baccarat, and Dragon Tiger
- Multiple payment methods: DANA, e-wallet, mobile banking, local payment, and bank transfers
- Account verification handled securely; our support team guides you through each step
- Services available only where local law permits; we verify your jurisdiction during signup
What happens after you create your account
Email verification
We send a confirmation link to the email you provided. Click it to activate your account.
Account verification
We ask for basic identity documents to comply with local regulations. Our support team explains what we need.
Add payment method
Link your preferred payment option — DANA, OVO, GoPay, or a bank account — to fund your account.
Start using menara play
Browse live markets, slot games, and live-dealer tables. Our support team is available if you have questions.
Account verification on menara play
We at menara play follow standard identity verification practices to comply with local regulations. This protects both you and our platform. The process is straightforward and typically takes a few business days.
What documents we may request
- National ID or passport: A clear photo of the front and back. We use this to confirm your identity.
- Proof of address: A recent utility bill, bank statement, or government letter showing your name and current address.
- Selfie verification: A photo of you holding your ID next to your face. This confirms the ID belongs to you.
How to submit documents
After you log in, navigate to your account settings and select "Verification". Upload clear, well-lit photos of each document. Avoid glare and ensure all text is readable. Our team reviews submissions during business hours and notifies you of the outcome by email.
If your submission is rejected
We may ask for a resubmission if the image is unclear, expired, or incomplete. Our support team explains what needs to be corrected. You can resubmit as many times as needed. If you have questions about the process, contact our support team — they are available to help clarify what we need.
Verification timeline
Most verifications complete within 1–3 business days. During peak periods, processing may take longer. We notify you by email once your account is verified. Until then, you can still browse our platform, but deposits and withdrawals are subject to verification windows.
Payment methods on menara play
Our platform supports a range of payment options popular in Indonesia. Choose the method that works best for you. All transactions are processed securely.
DANA
Link your DANA wallet directly. Transfers are instant and no additional fees apply.
OVO
Use your OVO account to fund your menara play balance. Deposits are processed immediately.
GoPay
Connect GoPay and deposit funds in seconds. Your balance updates right away.
ShopeePay
Link your ShopeePay account for quick, secure deposits to menara play.
Bank transfer
Transfer directly from BCA, Mandiri, BRI, or BNI. We provide account details during checkout.
QRIS
Scan the QRIS code with any compatible app. A flexible option for all users.
Support and account recovery on menara play
Our support team is here to help if you have questions about your account, verification, or payments. We respond to inquiries during business hours and aim to resolve issues promptly.
How to contact us
- Live chat: Available during business hours. Log in to your account and select "Support".
- Email: Send your question to our support address. We reply within one business day.
- Phone: Call our support line during business hours for urgent issues.
Account recovery
If you forget your password, click "Forgot password" on the login page. We send a reset link to your registered email. Follow the link and create a new password. If you no longer have access to your email, our support team can help verify your identity and regain access to your account.
If you suspect unauthorized access, contact our support team immediately. We can temporarily lock your account while we investigate and help you secure it.